AG Holmes Handyman Services
Customer Service & Messaging Information

Privacy Policy

Effective date: August 19, 2026

AG Holmes Handyman Services respects the privacy of customers and website visitors. This Privacy Policy explains the information we may collect, how we use it, and the choices available to you.

Information We Collect

We may collect information you provide directly to us, including your name, service address, email address, telephone number, job details, estimates, invoices, photos related to requested work, appointment information, signatures, and communication preferences.

How We Use Information

We use customer information to schedule and perform services, prepare estimates and invoices, communicate about appointments and job status, provide customer support, maintain business records, and, when separately authorized, send occasional promotional or business-update text messages.

SMS / Mobile Information

Mobile information and text-messaging consent are not shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

If you opt in to receive service-related text messages from AG Holmes Handyman Services, messages may include appointment confirmations, appointment reminders, scheduling updates, job-status notifications, completion notices, and follow-up review requests. Message frequency varies depending on your service activity. Message and data rates may apply. Reply STOP to opt out and HELP for help.

Promotional text-message consent, when offered, is collected separately from service-related messaging consent.

Service Providers

We may use service providers to help operate our business systems, communications, hosting, scheduling, payment, or recordkeeping. These providers may process information only as needed to provide services to us and are not authorized by us to use your mobile opt-in information for their own marketing or promotional purposes.

Data Security and Retention

We use reasonable administrative and technical safeguards designed to protect customer information. We retain information for as long as reasonably necessary for business, legal, accounting, warranty, and customer-service purposes.

Your Choices

You may ask us to update or correct your contact information. You may opt out of SMS messages at any time by replying STOP. Opting out of text messages does not prevent you from receiving service through other communication methods.

Contact

For privacy questions, contact AG Holmes Handyman Services at tholmes@agholmes.com.